Summary
To: Town Commission
From: Ashley L. A. Bernal
Date: 1/7/2020
______________________________________________________________________
Subject:
Title
ViewPoint Cloud and OpenGov Software Proposal
Summary:
Continuing the conversation of providing more efficient and responsive town services, over the past few months, staff has engaged ViewPoint Cloud and OpenGov in discussions about the software that provide efficiencies to local governments. After initial conversations, staff believes that moving forward with these companies would yield more efficient processes for permitting and code enforcement, as well as other town wide tasks such as budgeting, financial planning, and work force planning.
ViewPoint Cloud
ViewPoint Cloud is primarily an online tool that assists with permitting and code enforcement. Anecdotally, contractors that regularly do business with the town have consistently requested the ability utilize online permitting and inspection processes.The permitting side of the software includes the application, workflow, approval, and tracking of building permits, special relief permits, and more. This software empowers residents to apply for permits from the comfort of their home, but could also be available in Town Hall on an iPad for those who wish to complete the process in person. ViewPoint Cloud also alerts applicants the moment that their permit has been approved or denied. In addition to this, residents have the ability to print their permit at home to save them time. Lastly, it is important to note that ViewPoint Cloud has a live map that allows users to see where and when building permits have been approved as a measure of providing advanced public records capabilities.
This software could also leverage efficiencies with code enforcement. For instance, if there is a live construction site, code enforcement could review the map to see if a permit has been approved for that site. In addition to this, code enforcement could utilize ViewPoi...
Click here for full text